Plaza Frontenac FAQs
GENERAL INFORMATION
Plaza Frontenac’s hours are Monday–Saturday: 10AM–7PM and Sunday: 11AM–6PM.
Plaza Frontenac’s phone number is 314.432.6760.
Plaza Frontenac’s address is 1701 S. Lindbergh Blvd., St. Louis, MO 63131.
To get to Plaza Frontenac, you should take the Lindbergh Boulevard South exit.
The nearest city to Plaza Frontenac is St. Louis, which is 12.7 miles away.
Yes, Plaza Frontenac supports mall walkers; we open an hour in advance and allow walkers.
You can find job openings for Plaza Frontenac by visiting www.plazafrontenac.com/en/jobs/.
Yes, pets are allowed on a leash at Plaza Frontenac.
Yes, backpacks are allowed at Plaza Frontenac.
The smoking policy at Plaza Frontenac is no smoking within 15 feet of an entrance per St. Louis County.
No, scavenger hunts are not allowed at Plaza Frontenac.
Yes, we have information about area hotels near Plaza Frontenac, including the Hilton St. Louis Frontenac, which you can reach at 314.432.6760 or find more information at https://www.reservationdesk.com/hotel/5fa689b/hilton-st-louis-frontenac-frontenac-mo/.
No, we do not have information about local attractions near Plaza Frontenac.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Plaza Frontenac are located on the first level, west side near David Yurman and J. Crew, and on the second level, west side north end near Saks Fifth Avenue.
The family restrooms at Plaza Frontenac are located on the first level, west side near David Yurman and J. Crew.
The Baby Care lounges at Plaza Frontenac are located on the first level, west side near David Yurman and J. Crew.
No, there is not a place dedicated to nursing at Plaza Frontenac.
The general seating areas at Plaza Frontenac are located throughout the mall.
SERVICES
No, Plaza Frontenac does not have a children’s play area.
No, there are no children’s activities at Plaza Frontenac.
No, there are no designated drop off or pick up locations for rideshare at Plaza Frontenac.
No, there is not a movie theater at Plaza Frontenac.
No, there is not a farmers market at Plaza Frontenac.
No, there is not a dog park at Plaza Frontenac.
No, there is not a carousel at Plaza Frontenac.
No, there are no electric scooters at Plaza Frontenac.
No, there are no massage chairs at Plaza Frontenac.
Gift wrapping services are available at Plaza Frontenac only during the holidays for a nonprofit fundraiser.
No, curbside pickup is not available at Plaza Frontenac.
No, there are no shuttle services at Plaza Frontenac.
No, Plaza Frontenac does not offer jump starts.
The lost vehicle protocol at Plaza Frontenac is to contact public safety at 314.413.4357.
The towing protocol at Plaza Frontenac is that any vehicle left on the parking lot for more than 24 hours without permission from mall management will be towed at the guest’s expense.
No, Plaza Frontenac does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at Plaza Frontenac.
STORES & DINING OPTIONS
Yes, there is outdoor dining at Plaza Frontenac at Bricktop’s, Brio, Flower Child, and Mariposa.
Yes, Plaza Frontenac has options for group dining at Bricktop’s, Brio, Flower Child, and Mariposa.
PARKING & VALET
A majority of the parking lot at Plaza Frontenac remains free to shoppers, with a small portion designated as Preferred Paid Parking. Preferred Paid Parking is managed through Premium Parking. For information on parking rates, please visit www.premiumparking.com. Preferred paid parking is enforced 24 hours a day, seven days a week. Purchase a Preferred Paid Parking space at Plaza Frontenac today and 10% of Plaza Frontenac’s net proceeds from your parking payment (excludes taxes, platform fees, and fees retained by the parking operator) will be donated to Foster & Adoptive Care Coalition on behalf of Plaza Frontenac. For a limited time only. Parking purchases are not tax deductible. To contact or learn more about Foster & Adoptive Care Coalition and its charitable purposes, visit www.foster-adopt.org.
If you have any questions regarding paid parking at Plaza Frontenac, Premium Parking offers 24/7 Customer Support for Star Spaces®. Please call 1-844-236-2011 and a US-based agents will be happy to assist. The Mall Management Office is unable to provide technical support; you must contact the parking operator directly for assistance.
No, valet parking is not available at Plaza Frontenac.
No, there are no electric car charging stations in the Plaza Frontenac parking lots.
Yes, there is preferred family parking at Plaza Frontenac.
SECURITY
You can contact mall security at Plaza Frontenac by calling 314.413.4357; the office is located on the garage level east side behind the glass doors.
The lost and found at Plaza Frontenac is handled by Security.
Yes, Plaza Frontenac offers safety escorts; please call 314.413.4357 to reach the Public Safety Office, located on the Garage Level East Side Behind the Glass Doors.
Please call 911 in the case of an emergency as Plaza Frontenac does not offer police assistance.
Yes, medical assistance is offered at Plaza Frontenac if needed through Security.
Yes, Plaza Frontenac has a K-9/gun sniffing program.
AMENITIES
Yes, wheelchairs are available to rent at Plaza Frontenac.
No, strollers and/or double strollers are not available to rent at Plaza Frontenac.
The elevators at Plaza Frontenac are located on the garage level near the Public Safety Office, on the first level at the East Side Entrance One, and on the second level on the East Side between Williams Sonoma and Pottery Barn.
No, charging stations are not available at Plaza Frontenac.
No, there is no FedEx, UPS, or USPS drop off at Plaza Frontenac.
No, there are no bike racks at Plaza Frontenac.
MALL FEEDBACK
Plaza Frontenac’s mall management office is located next to Neiman Marcus.
You can submit feedback about Plaza Frontenac by emailing plazafrontenacadmin@ggp.com or calling 314.432.6760.