Plaza Frontenac FAQs
GENERAL INFORMATION
Monday–Saturday: 10AM–7PM Sunday: 11AM–6PM
314.432.6760
1701 S. Lindbergh Blvd., St. Louis, MO 63131
Lindbergh Boulevard South
12.7 miles - St. Louis
Yes, doors are unlocked one hour prior to mall hours.
Yes, they must be on a leash and under control at all times.
Yes
No smoking or vaping inside the premises.
No
Hilton Frontenac located just to the north (314) 993-1100
No
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
First level, women’s and family west side near David Yurman and J. Crew Second level, west side north end near Saks Fifth Avenue
First level, west side near David Yurman and J. Crew
First level, west side near David Yurman and J. Crew
No
South Court, Court No. 2, Center Court, Court No. 4, North Court
SERVICES
No
No
No
No
No
No
No
No
No
Only During the Holiday Season
No
No
No
Contact public safety at 314.413.4357.
Any vehicle left on the parking lot for more than 24 hours, without permission from mall management, will be towed at the guest’s expense
No
No
Website
First level, east side south, near Neiman Marcus.
First level, entrance one in stairwell to parking garage and entrance six.
STORES & DINING OPTIONS
Yes - Bricktop’s, Brio, Flower Child, Mariposa
Yes - Bricktop’s, Brio, Flower Child, Mariposa
PARKING & VALET
A majority of the parking lot at Plaza Frontenac remains free to shoppers, with a small portion designated as Preferred Paid Parking. Preferred Paid Parking is managed through Premium Parking. For information on parking rates, please visit www.premiumparking.com. Preferred paid parking is enforced 24 hours a day, seven days a week. Purchase a Preferred Paid Parking space at Plaza Frontenac today and 10% of Plaza Frontenac’s net proceeds from your parking payment (excludes taxes, platform fees, and fees retained by the parking operator) will be donated to Foster & Adoptive Care Coalition on behalf of Plaza Frontenac. For a limited time only. Parking purchases are not tax deductible. To contact or learn more about Emilio Nares Foundation and its charitable purposes, visit www.foster-adopt.org.
If you have any questions regarding paid parking at Plaza Frontenac, Premium Parking offers 24/7 Customer Support for Star Spaces®. Please call 1-844-236-2011 and a US-based agents will be happy to assist. The Mall Management Office is unable to provide technical support; you must contact the parking operator directly for assistance.
No
No
Yes
SECURITY
314.413.4357, located on the garage level east side behind the glass doors
Public Safety Office located on the Garage Level East Side Behind the Glass Doors
Yes, 314.413.4357 - Public Safety Office located on the Garage Level East Side Behind the Glass Doors
no
Yes, 314.413.4357 - Public Safety Office located on the Garage Level East Side Behind the Glass Doors
AMENITIES
Yes, available at no cost.
No
Garage Level East Side Near Public Safety Office, First Level East Side Entrance One, Second Level East Side between Williams Sonoma and Pottery Barn
No
No
No
MALL FEEDBACK
First Level west side south just outside entrance to Neiman Marcus
plazafrontenacadmin@bpretail.com - 314.432.6760